FAQs

What are the steps to getting home care started?

Step 1
Call our main number (301) 909-8119 and tell us that you are looking to start care. Our Client Services Specialist will speak with you and will ask you about what you are currently looking for or what you may need assistance with. They will then arrange a convenient time to conduct a in home or virtual assessment completed by one of our Nurses.

Step 2
During the home visit, the Nurse will listen and find out more about your unique care needs and goals. The nurse assessment is an opportunity for our care team to learn more about your day-to-day routine, current interests, hobbies, health history, care goals, and any specific requests. Additionally, they will be able to answer any questions you may have regarding care.

Step 3
The nurse will return to the office and based on the home assessment and our previous conversations, we create a personalized care plan that documents all of your care needs, from medications to care tasks.

Step 4
You will receive a formal introduction to your dedicated Client Services Coordinator who will be your point of contact regarding your start of care, schedule, caregiver assigned, requests, changes, comments, questions and much more. They will confirm the start of care with you, the schedule and introduce your care team to you.

Step 5
A professional member of our care team will start their first visit on the confirmed date and time scheduled. After your first day of care, you will receive a call from your Client Services Coordinator to ensure your unique care needs are being met.

How Do I Start Care with Corewood?

Please give us a call and a member of our team will be there to learn about your care needs and answer your questions. You may also submit a request via our website, and a member of our team will contact you to assess your needs.

Do you provide home care services in my home? In a senior living community? Or during my hospital stay?

We provide home care services, wherever you call home. Whether this is in a house, a senior living community, or during your hospital or rehabilitation stay, our care team will be there to assist you

Do you provide around the clock care? Temporary home care services? Or respite services?

We provide home care services to our clients 24 hours a day, 365 days a year. Should you need a onetime visit or around the clock care, we are here to provide you with a schedule that meets you needs. You may need an escort to and from a medical procedure, temporary assistance when recovering from surgery, in home care post-hospitalization or rehab stay or an extra set of hands when a primary caregiver has taken respite. Our goal is to be as unique and as flexible as you.

How will I know how much care I will need? How many hours? How many days?

We will help you find a schedule that works for you. Getting to know your current care needs and care goals is very important when finding a schedule that works best for you. Our Client Care team will provide recommendations based on your care needs and will adjust the schedule accordingly. Our goal is to provide the right amount of care so that our clients may live gracefully.

Can I reach someone at Corewood after hours or on weekends?

Yes. We provide care to our clients 24 hours a day, 365 days a year. We always have a member of our client services team on call after hours and on weekends to assist our new and current clients.

What if I want to change my schedule?

Not a problem! Please give us a call and we will adjust your schedule to meet your current needs.

What if my caregiver is not the right fit? What do I do?

We are so glad you asked. Our priority is to find a good match when it comes to our clients and caregivers. We want our clients to feel confident in the care they are receiving and comfortable with the person who is providing this care. Additionally, we want our caregivers to feel confident in the care they are providing and comfortable with the person they are providing this to. Client and caregiver feedback is very important to us. Therefore, we encourage our clients to provide our team with immediate feedback so we can find the best match.

Are your services covered by Long Term Care Insurance?

Yes, our services are covered by Long Term Care Insurance. All LTC policies are different and have different requirements for coverage. Please give us a call and we will assist you with your LTC policy and claim.

Does Corewood submit invoices to my LTC provider on my behalf?

Yes, we will submit all required home care documentation and invoices to your LTC provider. All policies are different; therefore we recommend that you speak with you Client Services Team so we can best help you when it comes to LTC submissions.

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At Corewood Care we understand that everyone’s care needs are different. Fill in your information and we will contact you to assess your needs and schedule your free care assessment today.


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Call us at: (301) 909-8117

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Call Us: (301) 909-8117